Why GCRM ?

GCRM system can give you a clear overview of your customers. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.

360 Degree View of Customer Information

Easy To Use

Cost Efficient

Speedy Business Process

01 Lead Management

Lead management is the process of moving a sales lead or prospect from one stage of your sales funnel to the next. GCRM lead management automates several steps in the process, enhances data analytics, and centralizes all your information.

  • Lead reporting
  • Lead qualification and scoring

02 Portfolio Management

GCRM portfolio management consists of all the details you need to maintain a relationship with your customer. It helps in effective management, prioritization of customer and much more.

  • Report and Metrics
  • Support and Feedback Services

03 Ticket Management

Ticket management in GCRM involves creating, assigning, and tracking customer support requests efficiently. The system displays pending tickets on the dashboard, allowing users to prioritize and mark them as "done" upon resolution, streamlining customer service.

  • Request Assign
  • Ticket Reports

Other features

GCRM Screenshots

For Any Query

Simply fill out the contact form if you have questions, and we'll get back to you as soon as possible.